Showing posts with label logitech keyboard. Show all posts
Showing posts with label logitech keyboard. Show all posts

7/10/2011

Logitech Wireless Keyboard K340 Review

Logitech Wireless Keyboard K340
Average Reviews:

(More customer reviews)
Just perfect ! This replaced my Kensington SlimBlade Media Set (Software needs IMPROVEMENT) and Logitech DiNovoWin Keyboard (Compact but TOO HEAVY).
So far this is my favorite compact keyboard at the moment compare to my other small keyboards thatI used previously (Kensington SlimBlade Media Set, DiNovoWindow & DiNovo Media Desktop),this one is very light, compact and I especially like the deep red orange highlights behind the keys, it gives it a very discreet sexy glow. I'm not a heavy typist so I got all the keys that I need, although using it with Photoshop, some of the key locations needs getting use to, but its small compromise, the full integrated number pad is a plus.

Pros:
Compact & light with a full number keypad.
Light but looks & feels very well made.
When typing the keys, it feels like a real keyboard (Not Laptop like)
Nice Soft Edges all around
Deep Red Orange Highlights behind the keys is very slick and hide all the dust & dirt better compare to black.
On & off switch is a nice addition
Small compact receiver
Unifying receiver is a plus (Still have to try)
Battery Life (Still too early to know)
Good SetPoint software to customize keys & Settings (Much Much Much Better than Kensington)

Cons:
Glossy Black finish is nice but it's thumb prints magnet (but easy to clean LOL)
Unifying receiver does not work with my old favorite mouse ( MX 1100 & MX Revolution)
Some key location needs getting use to.

Conclusion:
Logitech did it again, for the price, it's a great compact wireless keyboard, unifying receiver is a nice feature but does not work with older mouse & products. For the heavy typist, I recommend try it out first before getting one.

U Wish !
Unify with DiNovo mini keyboard .
I wish the new MX mouse that could be unified with this keyboard is NOT RECHARGEABLE
Toggle to double as mouse like the one on DiNovo Mini

Click Here to see more reviews about: Logitech Wireless Keyboard K340

Product Description:
Designed to fit your space—and your life—the compact Logitech Wireless Keyboard K340 frees up space on your desk without requiring you to compromise on comfort.

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6/13/2011

Logitech Media Keyboard Review

Logitech Media Keyboard
Average Reviews:

(More customer reviews)
Logitech Keyboard Issue

On 22-Nov-2004 I called Logitech at 1-702-269-3457 to arrange for an RMA.They said no need to return the broken unit, they would send a replacement keyboard out within 24-48 hours.They assigned Case #XXXXXX and RMA# XXXXXX.

On 29-Nov-2004 spoke to a nice person(name witheld) who was pleasant and polite.I told her that the good news was that I just received the replacement keyboard, the bad news is that it is the wrong one.It is a "Media" model which is a lower model than the "Elite" that I purchased.I pointed out that this model is missing 2 key features, the thumb wheel on the left and the volume dial on the top; the 2 main reasons for which I bought the Elite model.

She put me on hold and when she came back, she proceeded to try to convince me that the model they sent me was an "upgrade" from the "Elite".I explained to her that her assertion was incorrect and the "Media" model was clearly an inferior model.I pointed out that on Newegg.com, the "Media" sells for $18 while the "Elite" sells for $29.I again pointed out that this model is missing 2 key features, the thumb wheel on the left and the volume dial on the top; the 2 main reasons for which I bought the Elite model.

She put me on hold several times during the call which, by the way, lasted for 55 minutes.Each time she came back she continued to try to sell the idea that I was getting an upgrade.I was patient for the first 50 minutes of this but I'm not a saint and finally stopped her. I told her that I was an Engineer, a very technical and computer savvy person and that no one, any where would consider what they did an upgrade. I told her that I didn't appreciate being treated this way. And requested to speak to a supervisor.

At that point, she admitted that the "Media" model was missing features and that she understood my concerns.She then said that they had no more "Elite" models and that's why they sent the "Media" model.I suggested they get one from one of their vendors like Newegg.com; she said I WOULD HAVE TO BUY IT FROM THEM DIRECTLY and they had no way of compensating me for that.She then said that the "Elites" were no longer being manufactured.What should I believe here????

So in the end, they did not comply with the terms of their own warranty.When I pointed that out, she said that they did by sending me the inferior keyboard.

How ridiculous is this!!!!!!!!!!!!!!!!!!I was appalled!If it didn't happed to me, I would have doubtedthat it really happened.Finally, I asked if she was going to comply with my earlier request to speak to a supervisor.She said yes and went on hold yet again...she came back and we waited for another 5 or so minutes for the supervisor (Todd) who never answered. She then asked if she could have him call me back in a few minutes and confirmed my phone number.

What nonsense!I have never seen a company tell such bold falsehoods to avoid fulfilling its warranty commitments, especially considering that this was all for a lousy $30 product. Wouldn't it have been easier to just make the customer happy and handle this? They won the battle, but I'll win the war by never buying another Logitech product again and I urge all of you who read this sad tale to also avoid buying from them.

The supervisor NEVER CALLED.Run, don't walk away from these guys.

Click Here to see more reviews about: Logitech Media Keyboard

Product Description:
Upgrade your PC's keyboard to the Logitech Media Keyboard and enjoy premium comfort, high style, and a variety of extra buttons to make your digital media experience easier and more fun. Open your favorite media player and control music or video playback functions with a single touch. Navigate the Web or launch Microsoft Office applications from the keyboard. And the thinner, flatter design, with its refined key shape and layout, delivers an amazing level of comfort. It's spill resistant, too.

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