Average Reviews:
(More customer reviews)If you buy an iMac, you should buy the AppleCare, it's that simple. For that matter you should but AppleCare for any Apple product you buy that it's available for. Don't gripe that the iMac is expensive enough and it should be included. Or if you want to gripe, buy it anyway. When I switched from PC's to Apple, I was like a fish out of water. I was on the phone quite a bit with Apple about the Time Capsule, Air Port, Apple TV, iPhone, iMac, MacBook, you name it. What's wonderful about Apple support is that it's easy to get someone on the phone pretty quickly, that speaks clear english, is knowledgeable and will stay on the phone as long as it takes to resolve your issue. When you know you have such a great resource at your disposal, there is no need to fumble around with online help or through manuals, you just pick up the phone. Ever try that with Dell?
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Product Description:
Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals. This version of AppleCare covers purchases of the Apple iMac desktop computer.
One stop for technical support
Direct access to Apple experts
Global repair coverage (may be subject to certain restrictions)
Onsite repair for Mac desktop computers: Request that a technician come to your work site (availability depends on the location of the Apple Authorized Service Provider; Apple may also request that the customer replace components with readily installable parts)
Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
Your Mac computer
Included accessories such as the power adapter
Apple memory (RAM)
AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage)
Apple display purchased with your Mac
Software support included
Using Mac OS X*
Quick how-to questions about iLife and iWork
Connecting to printers and AirPort networks
** For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.
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