Showing posts with label applecare. Show all posts
Showing posts with label applecare. Show all posts

7/22/2011

AppleCare Protection Plan - For Portable Apple Computers 15 Inches and Above Review

AppleCare Protection Plan - For Portable Apple Computers 15 Inches and Above
Average Reviews:

(More customer reviews)
I've been a Mac owner since 1992 and am still a completely satisfied customer. Apple is AWESOME when it comes to Apple Care usage. Back in 2001 I sent in my G4 Powerbook for a logic board fix due to the old "pixel flicker" problem, and not only got it back in 3 days, but also got a new top case (where you rest your hands/trackpad) and they replaced my missing feet for free and without request! (The feet cost about $50 a set, and the top case is roughly $250.)

In 2006 I sent in the same G4 Powerbook for another logical board fix (5 years of heat abuse bent the logic board)I again received quick service and replacement feet.

I've also used Apple Care to get new chargers for my laptops. (Mine tend to short out after a few years as I use my laptops 10+ hours a day, 7 days a week, and take them EVERYWHERE with me). I've also gotten brand new replacement iPods with my Apple Care if they've had any drive problems (e.g. from dropping them).

The customer service people are friendly (for call center/customer service people), they have very quick shipping and the procedure as a whole is pretty effortless as far as tech support goes.

Apple Care is ABSOLUTELY worth the money. If there are ANY bugs in your computer, Apple will fix them at no additional cost, with speedy service. If you buy a Mac, you MUST buy Apple Care. It can be a life saver!

(Tips: 1) If you buy any 3rd party hardware for your computer, always take it OUT before taking it to a Mac Genius or sending it to Apple. They do not support 3rd party hardware. 2) ALWAYS back up your computer before you take it/send it in to avoid their backup fee.)

Click Here to see more reviews about: AppleCare Protection Plan - For Portable Apple Computers 15 Inches and Above

Product Description:
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for portable Apple computers 15 inches and above (MA515LL/A) extends the complimentary coverage to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.
This comprehensive AppleCare Protection Plan covers your 15 inch and larger MacBook/MacBook Pro, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for your portable Apple computer. You can also register one Apple display for coverage, provided the Mac and display are purchased together.




Extend your coverage to three years of service and expert telephone technical support.


One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.


Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.


Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.


    To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
    A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
    Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
    Global repair coverage is included.
    This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.

Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime?

You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).
What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.


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7/05/2011

AppleCare Protection Plan - Mac Pro Review

AppleCare Protection Plan - Mac Pro
Average Reviews:

(More customer reviews)
For someone who has ALWAYS rejected the notion of purchasing an 'extended warranty' on ANY product purchase as just another cynical method for American corporations to wring every possible cent they can from us as consumers, I must IN THIS CASE ONLY, urge anyone considering the purchase of an Apple laptop or one of Apple's overly priced Mac 'Pro' workstations purchase the Apple'Care' extended warranty. (I am NOT some 'Leftie' anti-corporation/conspiracy theory nut-case! I simply believe that if I purchase a brand new, EXPENSIVE piece of technology - be it a motorcar, a refrigerator, a digital SLR, a flat screen teevee OR an 'insanely kewl' Apple Product [god-Steve's own description of ALL his groovy Apple Products!] - then it is reasonable to expect these 'quality' products last longer than 60,000 miles or 1 year! Consider all the blah-blah about 'quality American products' we are berated with these days.)

Why Apple'Care'?
Consider this: I purchased a Mac 'Pro' quad-core workstation a couple of years ago. Within less than 9 months I began experiencing MULTIPLE hardware problems. Of course, when I took this gift from the gods back to an Apple Store - and by way of many, many lengthy conversations with 'product specialists' @ AppleCare - the 'geniuses' (at the Apple Store's 'Genius Bar'), and the technicians in the Apple Store who supposedly 'worked on' my Mac 'Pro' all advised me 'it's a software issue'. Yep. You betcha! And that most-likely 'it's a THIRD PARTY software issue'. You know, buggy code like that built into products dumped on the market by the likes of Adobe... (Say what?!)
The 'geniuses' solution to my (perceived) problems? 'Archive and Re-Install!' They could NEVER find 'a problem' running their tip top diagnostic software (ASD + they even 'beat it up' with an 'intense' chess game software title the 'geniuses' additionally-use when making an uber effort to find the chink in either hardware or software and are unable to locate it by simply looping ASD for 24 hours or longer). If anyone has ever had to endure the gauntlet of 'Archive and Re-Install' you know that this option is the absolute LAST DITCH EFFORT one considers in order to make an OS play nicely once again with other software written SPECIFICALLY FOR that OS! (C'mon Apple! What's with all this smugness about how stable, how sophisticated, how kewl the Mac OS is?)

Well, long story short, I have the great fortune of being friends with a certified Apple technician; and unlike the 'geniuses' at the Apple Stores who just run software tests (because IT COULDN'T POSSIBLY BE A HARDWARE ISSUE - NOT a Mac!), my good friend is someone who will not accept ONLY the diagnosis of a software scan, no matter how many times you run it looking for a problem. Based upon my description of ongoing problems and with a series of screen captures I emailed him illustrating some of what I was experiencing, without even having the machine in front of him, based upon his years of experience working on Macs (and PC's) he advised me there were problems likely-with both the logicboard AND the video card. (BOTH major hardware failures, both EXTREMELY EXPENSIVE elements for Apple to replace on their 'professional' top-of-the-line product, the Mac 'Pro'!)

*It took me an additional 9 months of wrestling with countless Apple representatives before the company (finally!) decided to replace the machine!* I will not bore you with the details. Suffice it to say, I have been a loyal Mac computer customer *over the past 20 years* and have decided I will NEVER purchase another Mac 'Pro' workstation! (These are Apple's 'professional' level 'workstations'. They are phenomenally overpriced for the quality of computing you get in my experience! When I originally bought mine, approximately two years ago now, I paid nearly $4000! However, becauseI STILL PREFER the Mac environment over the Windows OS I will likely purchase *an iMac* one day in the future and max it out w/RAM for the photo editing work I conduct every day. But never, ever again will I squander money on their so-called 'professional' equipment. And as a finer point, I own Apple computers ONLY. I will not purchase any of their other products, hardware OR software. Adobe does a much better job of designing creative applications, in my opinion.)

So, to come full circle, my advice to you, to 'get it' (AppleCare for one of Apple's workstations or laptops), is based upon the advice my Apple tech friend gave me early on: 'Just cough it up Mike. A couple hundred extra bucks for extended hardwareprotection MAY save you LOTS MORE in the future!' I could have never imagined how right-on his advice to me was! (And BTW, I continue to experience videocard hick-ups even with my brand new replacement, the 'Nehalem' box; AND this quad core 'super computer' REALLY DOES NOT seem anywhere near as fast ['blazing fast'?!] as one is led to believe by all the Apple hoopla on their site. Think I'm nuts about the 'quality' of these Mac 'Pro' workstations? Stop by DealMac from time to time over the coming months and take note of the TONS OFrefurbished Mac 'Pro' 'workstations' the Apple Store is re-selling every now-and-then. Over the past year alone I have seen Apple dump hundreds of these 'pro level' refurb-machines that failed the first time out! Do your own research before dropping Big Bucks on one of these things! And if you have owned one of these machines for less than a year *purchase AppleCare before your initial 12 month warranty runs out*!)

Click Here to see more reviews about: AppleCare Protection Plan - Mac Pro

Product Description:
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for Mac Pro (MA516LL/A) extends the complimentary coverage on your Mac Pro to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, onsite repairs for desktop computers, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.
This comprehensive AppleCare Protection Plan covers your Mac Pro, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for your Mac Pro. You can also register one Apple display for coverage, provided the Mac and display are purchased together.


Extend your coverage to three years of service and expert telephone technical support.
One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.
Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. The plan includes onsite service for desktop computers as well as global repair coverage, which can be very important if you travel abroad.
Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.

    To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
    A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
    Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
    Global repair coverage is included.
    Onsite service for desktop computers is available within a 50-mile (80-kilometer) radius of an Apple authorized onsite service provider in the country where the plan is purchased and enrolled.
    The AppleCare Protection Plan covers an Apple keyboard and mouse when they are included with a covered product (or purchased with your Mac Pro). An AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.

Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime?
You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).
What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.


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6/23/2011

AppleCare Protection Plan - For Portable Apple Computers 13.3 Inches and Below Review

AppleCare Protection Plan - For Portable Apple Computers 13.3 Inches and Below
Average Reviews:

(More customer reviews)
I used to work in an Apple Store.We were pressured to push AppleCare.I only took the job with the understanding I would NEVER pressure a customer to buy something they didn't need.They forced me to push .Mac just the same, but I made it clear to customers my heart wasn't in that disappointing product.

But my heart was in AppleCare.For two simple reasons:Apple gave excellent care, and frankly, you needed it.Look at Consumer Reports listings of product breakdowns, and you discover Apples break as much as PCs.As others will tell you, AppleCare is NOTHING compared to paying for repairs out of pocket.

But one day I got a customer who said something mind-boggling to me.He said, "I never buy AppleCare, ever."I'm like, why not? He said, "I unload my Macs on eBay one month before the year warranty runs out.This way, you're always running a new, zippy Mac, with the latest operating system installed instead of purchased."I thought that was a little kooky, but the more I thought about it, it was genius.For iMacs and Mac-Minis, no. because the AppleCare is relatively inexpensiveBut for laptops?

Brilliant.

Think about it.Like it or not, laptop batteries seem to go lame or dead by year two.Laptop prices also drop a bit each year.With a recession slamming against us, and Apple plainly stating prices will fall (a rarity indeed), put the pieces together.

Suppose you buy an $1100 Macbook on Amazon, right now.Word has it the line is going to be updated in September.So you buy it, and sure enough, new MacBooks pop into existence.Maybe an entry level one at 1050.So you sell your newish MacBook on eBay for $950.That means it will cost you $250 to upgrade to that new MacBook you didn't know you wanted.But $250 is the cost of AppleCare, and now you have a brand new Mac, new battery, and 1 year warranty.

Know what a new battery costs from Apple? Over a hundred.Know what the next operating system will cost, if you bought the box?Over a hundred.

Yes, there are a lot of ifs and buts in this process, and so if you can't sell your MacBook on eBay for a good price, or the price on the new MacBook doesn't drop:buy AppleCare.You have a year to buy it.

Click Here to see more reviews about: AppleCare Protection Plan - For Portable Apple Computers 13.3 Inches and Below

Product Description:
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for portable Apple MacBook Air and MacBook models 13 inches and below (MA519LL/A) extends the complimentary coverage to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.
This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together.




Extend your coverage to three years of service and expert telephone technical support.


One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.


Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.


Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.


    To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
    A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
    Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
    Global repair coverage is included.
    This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.

Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime?

You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).
What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.


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1/21/2011

Apple iMac MC413LL/A 21.5-Inch Desktop Review

Apple iMac MC413LL/A 21.5 inch Desktop
Average Reviews:

(More customer reviews)
I have had this computer for a week now and absolutely love it. The Magic Mouse took a little time to adjust to,but now it is a favorite. The iMac screen is large (I upgraded from the 17" early 2006 intel iMac), but not so big as to be distracting. Apple, of course, made the experience of setting it up and getting online a breeze, even to the point of having the batteries already installed in the keyboard and mouse, and having the two linked to the computer. The pros include the beauty of the LED screen, the speed of the processor, the fact that it shipped with 4GB of ram, well...that it is every bit the consumer friendly machine I have come to expect from Apple. The upgraded graphics card really is noticeable. It is like a vase of flowers...I love to look at it even when it is off. The SD card slot is most handy. It is every bit as quiet as my previous computer.

The cons include the fact that my 3.5 year old iMac had a matte screen, and the glass front of this 21.5 " iMac does pick up reflections easily. But since I tend to keep my place dark and being a morning person don't have a lot of sunshine to contend with...for me it is actually a better screen than my old iMac's matte screen. It shipped with Apple's shortened keyboard (no number pad) and that took a bit of acclimation. Technology advances so my old firewire devices now need an adapter to work, firewire 400 to 800, but that is a tiny problem. Wish Apple would build in a fold down port for iPods to recharge. And all that glass on the front makes it a little heavy to haul around.

All in all, I love this computer and can heartily recommend it, and that comes from a relatively low income person who watches his money closely.
Hugh

Click Here to see more reviews about: Apple iMac MC413LL/A 21.5 Inch Desktop

Product Description:
Updated with a brilliant 21.5-inch LED-backlit widescreen display in a new edge-to-edge glass design and seamless all aluminum enclosure, the new Apple iMac is ideal for watching high definition movies and TV shows from iTunes, or editing and watching your own videos or photos using iLife. The iMac now also comes standard with a wireless keyboard and the new Magic Mouse, which features Apple's Multi-Touch technology. And it's faster than ever with a 3.06 GHz Intel Core 2 Duo processor.


The 21.5-inch iMac features a brilliant LED-backlit display with widescreen 16:9 aspect ratio.

The iMac declutters your desktop with a wireless keyboard and new Magic Mouse--the world's first Multi-Touch mouse. The iMac's display offers a 1920 x 1080-pixel resolution (for native 1080p high-definition viewing), and it uses IPS technology to deliver consistent color across an ultra wide 178 degree viewing angle. This 21.5-inch model also features improved graphics with the ATI Radeon HD 4670 graphics processor with 256 MB of dedicated video memory. It's powered by a 3.06 GHz Intel Core 2 Duo processor, which provides an optimized, multithreaded architecture for improved multitasking, video, and gaming performance.


It comes pre-loaded with Apple's Mac OS X 10.6 Snow Leopard operating system--an operating system custom-designed for the advanced technology inside--and it also comes with the iLife '09 suite of applications, including iPhoto, iMovie, Garageband, and iTunes.

Key Features


    21.5-inch LED-backlit glossy widescreen display with IPS technology, a 1920 x 1080-pixel resolution, 16:9 aspect ratio, 320 cd/m2 brightness rating, and 178-degree viewing angle (horizontal and vertical)
    3.06 GHz Intel Core 2 Duo processor with 3 MB shared L2 cache for excellent multitasking
    1 TB Serial ATA hard drive (7200 RPM)
    4 GB installed RAM (1066 MHz DDR3; supports up to 16 GB)
    ATI Radeon HD 4670 graphics processor (with 256 MB of GDDR3 memory) for better gaming performance and better responsiveness for video and photo editing
    8x slot-loading SuperDrive with double-layer DVD support (DVD

1/04/2011

AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below (Newest Version) Review

AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below
Average Reviews:

(More customer reviews)
Please note, this version of the Applecare Protection Plan is only for the Macbook and the Macbook Pro 13".

The Macbook Pro 15" and 17" are covered under another version of the Applecare Protection Plan - AppleCare Protection Plan MC247LL/A - For Portable Apple Computers 15 Inches and Above

The Applecare Protection Plan - an expensive but necessary requirement if you buy an apple laptop.

Why is it a requirement? Because Apple doesn't make the hard drives or the logicboards (motherboards) or the processors or the DVD burners inside their machines. Apple sources its parts from component manufacturers like Seagate, Nvidia, Intel, Sony etc etc. These parts just like all electronic components can and may fail after a period of time. Once a part fails, Apple is generally known to charge extremely high fees to repair or replace parts.

For example - Motherboards - $800 to $1200. Superdrive replacement - $200 to $300. LCD screen replacement - $500 to $600) It's better to be pay for Applecare once than pay Apple exorbitant repair fees every time a part fails.

Basically, the A.P.P. is a 2 year warranty extension to your apple laptop (that comes with a one year hardware warranty), it provides unlimited phone support and hardware diagnosis. It also offers Mail-in repair for Mac notebooks using a prepaid shipping box provided by Apple and service by an apple store or an Apple Authorized Service Provider.

The A.P.P. also gives you global repair coverage so if a hardware issues arises while you're in another country and there's an Apple Store or Apple Authorised Service Provider near by, you can take your mac in for diagnosis and repair.

It does not offer any sort of damage protection or on-site repair.

Please remember to buy the A.P.P. if you plan to do so before the first year of ownership is up. If you bought your machine on X Date 2009 - buy the A.P.P.before X Date 2010. Apple will not honor an A.P.P. policy bought even 2 days after the first year is over (in most cases unless you get lucky and speak to a friendly agent on the phone willing to relax the rules a bit)

Just like before, I HATE to be recommending an extended warranty, but it's a necessary evil. There is no guarantee that something will go wrong with your expensive mac notebook after the first year but if something does go wrong after the first year, it's better to be covered by the A.P.P. and avoid paying those exorbitant repair/replacement costs.

NOTE - Don't buy Applecare from Apple. Look around - there are good deals to be found at Authorised Apple resellers and other legit online outlets. Amazon used to be one of the best places to purchase an A.P.P. from but sadly, Amazon has raised it's price also. It used to sell the A.P.P. for 192 / 199 dollars, but has now increased the price to 232 dollars and it's been stuck there for a while. I have no idea why Amazon raised the price but you should buy when the price is low or a price correction occurs. Hope this helps :) UPDATE - As of today - July 15 2010 - Amazon is again selling Applecare for $191. That's $57.28 (23%) off the retail price when compared to buying Applecare from an Apple store. Now would be a good time to buy.

Hope this helps!

Click Here to see more reviews about: AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below (Newest Version)

Product Description:

Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals. This version of AppleCare covers purchases of Apple MacBook, MacBook Pro, and MacBook Air laptop computers with screens 13 inches and smaller.




One stop for technical support

    Direct access to Apple experts
    Global repair coverage (may be subject to certain restrictions)
    Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple (availability depends on the location of the Apple Authorized Service Provider; Apple may also request that the customer replace components with readily installable parts)
    Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage

    Your Mac computer
    Included accessories such as the power adapter
    Apple memory (RAM)
    AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage)
    Apple display purchased with your Mac
Software support included

    Using Mac OS X*
    Quick how-to questions about iLife and iWork
    Connecting to printers and AirPort networks

** For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.



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